BASIC QUALITY MANAGEMENT
Course Introduction
This program introduces the fundamentals of Quality Management Systems (QMS), focusing on leadership, processes, and tools to drive continuous improvement. Participants will gain practical knowledge in quality concepts, lean manufacturing, auditing, and effective implementation for long-term business success.
Objectives
- Understand basic quality concepts and systematic approaches.
- Learn QMS structure, ISO standards, and key elements.
- Apply problem-solving tools and lean techniques.
- Gain auditing and review skills to support continuous improvement.
Who Should Attend
- Quality control executives and supervisors.
- Professionals aiming to build or strengthen QMS knowledge.
- Anyone interested in implementing quality practices in manufacturing.
Lessons Module
Day 1
- Total Quality Management: principles, concepts, customer satisfaction.
- Rules to control quality in manufacturing.
- Lean manufacturing techniques.
- Key quality management issues and solutions.
Day 2
- Quality Control & Quality Assurance in manufacturing.
- SIPOC mapping and analysis.
- Quality Management System (ISO 9001:2018, PDCA, audits, management review).
Day 3
- 5S implementation and auditing methods.
- Lean manufacturing mindset, Kaizen, Gemba.
- Monitoring, measuring, analyzing, and improvement techniques.
- Case study and recap.
Benefits
- Strong foundation in quality management principles.
- Practical knowledge of QMS tools and ISO standards.
- Exposure to Lean, 5S, and SIPOC techniques.
- Auditing and review skills for workplace application.
- Improved ability to drive continuous improvement in organizations.
- 3 Days Programme
- 9:00am to 5:00pm
Training & Workshop Methodologies
- Interactive lectures and group discussions.
- Case studies and exercises.
- Practical tools and applications.
- Audit simulation and review practice.
