ENGLISH COMMUNICATION AT WORKPLACE
Course Introduction
English has become the global language of communication, making it an essential skill in today’s workplace. Proficiency in English enhances career growth, builds confidence, strengthens client and colleague relationships, and reduces stress when working internationally.
UK Trainer PLT offers this program to help participants develop practical English communication skills for professional success.
Objectives
- Communicate clearly with simple, effective sentences
- Use professional English in meetings and calls
- Apply simple grammar for workplace interactions
- Express agreement, objections, and feedback professionally
- Gain confidence and reduce stress when working in English
Who Should Attend
- Professionals working in international environments
- Managers & HR professionals supporting global teams
- Sales & commercial staff engaging with English-speaking clients
- Non-native English speakers aiming to build confidence at work
- Anyone looking to improve workplace English
Lessons Module
Day 1
- Module 1: Good Communication at Workplace
- Clarity, awareness, emotional intelligence, intercultural skills, small talk
- Module 2: Business Writing
- Plain English, 5Cs of communication, email & letter writing, agendas & minutes
- Module 3 (Part 1): Communication Skills at Work
- Feedback, instructions, recommendations, agreements
Day 2
- Module 3 (Part 2): Workplace Communication Skills
- Requests, clarifications, apologies, suggestions, conflict handling
- Module 4: Speak with Ease
- STAR technique, confidence, conciseness, fluency, workplace scenarios
Benefits
- Speak confidently and professionally in English
- Improve performance and reduce communication-related stress
- Gain practical tools for managing workplace conversations
- Build stronger professional relationships globally
- 2 Days Programme
- 9:00am to 5:00pm
Training & Workshop Methodologies
- Interactive discussions & activities
- Role plays & scenario simulations
- Video presentations
- Practical exercises for workplace use