INCIDENT INVESTIGATION (PROCESS AND IMPLEMENTATION)
Course Introduction
This one-day program provides essential skills for conducting effective incident investigations in the workplace. Participants will learn how to identify root causes, collect and analyse evidence, and implement preventive actions that align with legal and ISO 45001:2018 requirements.
Objectives
- Respond quickly and appropriately to incidents
- Plan and manage structured investigations
- Gather and analyze relevant evidence
- Apply root cause analysis techniques
- Recommend corrective and preventive actions
- Prepare reports that meet legal and internal requirements
Who Should Attend
- Safety & Health Officers (SHOs)
- Emergency Response Team (ERT)
- Line Managers & Supervisors
- OSH Committee Members
- Anyone involved in workplace safety
Lessons Module
Introduction to Incident Investigation
- Why investigations matter
- OSH legal duties (OSHA 1994 & FMA 1967)
- Investigation as part of OSH management
Module 1: Incidents vs Accidents
- Key definitions and causes
- Unsafe acts & conditions
- Domino Theory & Heinrich’s Model
Module 2: Incident Management Phases
- Identification, categorization, prioritization
- Response and closure steps
Module 3: Workplace Investigation Process
- Securing the scene
- Evidence collection
- Interviewing witnesses
Module 4: ISO 45001 Clause 10.2 Alignment
- Notification and investigation planning
- Root cause analysis and corrective action
- Continual improvement practices
Module 5: Investigation Tools & Techniques
- 5 Whys technique
- Fishbone Diagram
- Introduction to Tripod Beta
Module 6: Reporting Requirements
- DOSH reporting timelines
- Internal reporting best practices
- Near-miss & hazard documentation
Benefits
- Improve workplace incident response
- Comply with OSHA and ISO 45001 requirements
- Strengthen internal investigation processes
- Gain hands-on experience using practical tools
- Certificate of Participation upon completion
- 1 Days Programme
- 9:00am to 5:00pm
Training & Workshop Methodologies
- Instructor-led presentation
- Group discussions & Q&A
- Hands-on simulations & role-play
- Case study exercises
