Elementor #8389

HOTEL PERFORMANCE MANAGEMENT

Hospitality Service Excellence

Housekeeping Quality Control & Room Inspection

Time Management & Productivity for Hotel Staff

Advanced Hospitality Service Excellence & Guest Experience

Supervisory Skills for Hotel Supervisors & Team Leaders

Effective Guest Communication & Service Etiquette

Complaint Handling & Service Recovery Techniques

Workplace Safety & Fire Awareness

Occupational Safety & Health (OSH) for Hotel Industry

Leadership & People Management in Hospitality Industry

Front Office Operations & Guest Handling Skills

Upselling & Cross-Selling for Hotel Revenue Growth

Handling Difficult Guests & Conflict Resolution

Emergency Response & Crisis Management in Hotels

Service Quality Improvement & SOP Development

Operating Hours

8:00am – 6:00pm

Phone: +603-89229619

Email: admin@uktrainerplt.com.my

Location

UK TRAINER PLT, No 5-1, Jalan Seri Putra 1/4, Bandar Seri Putra, 43000 Kajang, Selangor