HEIGHTENED IMS INTERNAL AUDITOR COURSE (ISO 9001, ISO 14001 & ISO 45001)
Course Introduction
The Heightened IMS Internal Auditor Course is designed to equip participants with the knowledge and skills to conduct effective internal audits for Quality (ISO 9001), Environmental (ISO 14001), and Occupational Health & Safety (ISO 45001) Management Systems.
Through practical workshops, role play, and guided sessions, delegates will learn how to plan, conduct, and report audits in line with ISO 19011 auditing guidelines. This course ensures participants not only understand the requirements but also gain confidence in applying them within their organization.
Objectives
- Understand the requirements of ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018.
- Apply ISO 19011 auditing guidelines effectively.
- Conduct structured and process-based internal audits.
- Improve reporting, communication, and evaluation skills.
- Confidently handle non-conformities, corrective actions, and audit closures.
- Enhance awareness of the roles and responsibilities of internal auditors.
Who Should Attend
- Managers, Engineers, Supervisors, and Team Leaders.
- Safety and Environmental Officers.
- Health & Safety Consultants.
- Internal auditors or those preparing for ISO audits.
- Personnel seeking a deeper understanding of ISO 9001, ISO 14001 & ISO 45001.
Lessons Module
Day 1: Introduction & Standards Overview
- Importance of audits and organizational expectations.
- ISO 9001:2015 – Terms, definitions, framework, and sub-clauses.
- ISO 14001:2015 – Key elements, framework, and practices.
- ISO 45001:2018 – Key elements and integration with QMS & EMS.
- Recap and Q&A.
Day 2: Audit Skills & Techniques
- Understanding auditable requirements.
- Auditor roles, authorities, and responsibilities.
- Developing audit checklists and audit planning.
- Process-based audit implementation.
- Audit practices: opening meetings, interviews, sampling, information review.
- Tools and techniques: triangle audit, funnel concept, and strategies.
- Recap and Q&A.
Day 3: Practical Application & Reporting
- Auditor behaviour, questioning techniques, and communication skills.
- Non-conformity identification, categorization, and reporting.
- NCR writing skills and corrective action follow-up.
- Live role play: internal audit simulation and process analysis.
- Observation, evaluation, and fine-tuning.
- Final recap, Q&A, and course closure.
Benefits
- Gain in-depth knowledge of ISO 9001, ISO 14001, and ISO 45001 standards.
- Develop effective auditing, reporting, and corrective action skills.
- Build confidence in handling audits and engaging with external auditors.
- Enhance organizational compliance and continual improvement.
- Strengthen professional auditing skills aligned with ISO 19011.
- Contribute to organizational growth, safety, and sustainability.
- 3 Days Programme
- 9:00am to 5:00pm
Training & Workshop Methodologies
- Classroom training with interactive lectures.
- Practical workshops and case studies.
- Roleplay and simulated internal audits.
- Group discussions and Q&A sessions.
